Yes, the security of your sensitve information is a top priority at LeatherPaks.com.We work with Invisus Security to ensure your personal information remains safe.Our site is checked daily in order to remain hacker free. Also when ordering your personal and financial information is entered on a secure page on a secure server (note "https" in browser bar indicates secure page)
with 128 bit SSL encryption
Is it safe to order online?
LeatherPaKs.com takes every precaution to protect our users' information. When users submit sensitive information via our website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - Secure Socket Layers (SSLs). While on a secure page, such as our order form, a lock icon appears on the bottom of your Web browser. When you are not on a secure page, no lock icon will appear.
While we use SSL encryption to protect sensitive information (like your credit card information) online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are fully informed about our security and privacy practices and updated as new policies are added or revised. They are regularly notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment under restricted access.
What is the best way to order from you?
Our primary order process is our e-commerce shopping cart. To add an item to your cart;
1. Click on the product image.
2. Read the description then scroll to the bottom of the page and enter the quantity you want to buy.
3. Click the add to cart image.
You can add as many items to your cart while browsing through our site. When you are ready to check out simply click on the 'check out' button. Our online order system is safe and secure with 128 bit encryption of all credit card data. If you prefer to place your order by phone please call (609) 289-7719
Will I be charged Sales Tax?
Not if the order is placed from outside of New Jersey
Orders placed from within New Jersey will have a 7% sales tax added.
Can I pay with a check or money order?
Yes! We do accept payment by money order or by cashier's check. (Unfortunately, we do not accept personal checks or C.O.D.)
If you choose to pay by money order or cashier's check, please follow the same steps as described above to add items to your shopping cart. When you are ready to checkout simply print the page that shows your totals including shipping and tax. Mail this page with your payment to:
LeatherPaKs.com
15 Golf Dr
Mays Landing ,NJ 08330
This may take 5 to 7 days at which time we will process your order according to availability when you payment has cleared.
How long will it take to receive my order?
It generally takes 1- 3 business days to process your order after receiving payment and another 2- 6 business days for your order to be delivered. If for any reason your order should be delayed we will contact you immediately. This is by UPS ground shipping other shipping options will be made available at check out.
What is your return policy?
Our goal is 100% customer satisfaction, if you are not not satisfied with your purchase return it within 30 days of receiving it for any reason and we will pay the shipping all we ask is that you contact us first. Your satisfaction is our success!
6. May I contact you?
We are always happy to hear from our customers, if you have any comments, questions, suggestions or complaints please feel free to contact us.We can only improve if we know how we're doing.
Address, phone number and e-mail are listed on the contact us page
